Caregiver – Screening, Hiring, Training and Client Care Management
The decision to bring a caregiver into your home is a big step. Matching the right caregiver to the right client is one of the most important aspects of home care. Our caregivers are at the very core of our success. Great caregivers provide great care. Our thorough Select Home Care process not only focuses on the caregiver’s professional experience, but whether or not they are a compatible match for the values and ethics we live by each day.
Select Home Care Caregivers go through a rigorous hiring, screening, and training process before they are assigned to a client. All caregivers are required to participate in continuing education each month. Caregivers are trained in identifying and reporting changes in service needs and health conditions. Many of our caregivers are CNA’s or HHA, and for those who are not, we require a minimum of 2-5 years of professional experience as a home care provider.
All our senior care plans are overseen by a Social Worker, LVN and Geriatric Care Manager. Every care plan can be expanded or scaled back based on the needs of the client and family. A Select Home Care social worker will make periodic visits to the home to seek input from the client and family members regarding the care plan.
Support services are provided through 24/7 phone line with a manager on duty at all times. With our acute care clients, an added level of monitoring is provided through Life Line at no additional cost for selected clients.
Hiring and Screening
- A minimum of 2-5 years experience as a home care provider
- A valid Driver’s License, Passport, or State ID card
- Verification of Social Security Card
- If positive PPD, then a Chest X-Ray of lungs will be required
- Professional References (3)
- Competency exams on senior care situations are given to all caregivers upon hire, and renewed annually
- Assessment of personality and attitude in senior care situations
- Phone screening by a HR representative
- Criminal background check
- DMV check
Agency Topics and Procedures
- Orientation of caregiver to agency
- Corporate compliance and HR code of conduct policies
- Elder abuse reporting policies
- Review agency grooming and dress code policies
- Drug, Alcohol, Tobacco free workplace policies
- Harassment Policies
- Hospice and End of Life
- Caring for Dementia and Alzheimer’s clients
- Understanding Client Health Condition Decline and Monitoring Procedures
- Fall Prevention – Reducing the Risk of Falls Through Proper Weight Transferring
- Hygiene Assistance and Personal Care